1) What makes Ek Attar different?

Ek Attar is more than a fragrance brand—we create products that help you Pause. Breathe. Reconnect. Every product is thoughtfully designed to transform everyday spaces into moments of calm and mindfulness.

 

2) What are Ek Attar candles made of?

Our candles are crafted using 100% natural soy wax, premium fragrance oils, and lead-free cotton or wooden wicks, ensuring a clean and long-lasting burn.

 

3) What are Candle Drops?

Candle Drops are premium scented wax pearls that let you create a fresh candle every time. Simply pour them into a heat-safe container, insert a wick, and light it. You can also use them to create beautiful floating candles for festive décor and special occasions. Once the wax cools, simply replace the wick and reuse the remaining wax.

 

4) Are your products safe?

Yes. Our products are made using carefully selected, high-quality ingredients and are designed for safe indoor use when used as instructed.

 

5) How do I get the best burn from my candle?

Trim the wick to ¼ inch before each burn.

Allow the wax to melt evenly across the surface during the first burn to prevent tunnelling.

Do not burn for more than 3-4 hours at a time.

Keep away from children, and pets.

Always place the candle on a heat-resistant surface while burning.

 

6) Why is candle tunnelling?

Tunnelling usually occurs when the candle isn't burned long enough during its first use. Always allow the wax to melt completely across the surface before extinguishing.

 

7) Can I send my order as a gift?

Absolutely! If you'd like to add a custom note or have any special packaging requests, simply email us at contactus@ekattar.in with your Order ID and your customization or gifting instructions. We'll do our best to make your gift extra special.

 

8) Do you offer bulk and corporate gifting?

Yes! We offer customized gifting solutions for festivals, employee gifting, client appreciation, weddings, events, and other special occasions. Simply fill out the Contact Us form on our website or email us at contactus@ekattar.in, and our team will get in touch with you promptly to discuss your requirements.

 

9) Can products be customized?

Yes. We offer customization for select products, including fragrances, packaging, branding, and gifting solutions for bulk orders.

 

10) Do you ship internationally?

Currently, we ship only within India. International shipping will be available soon.

 

11) Where can I buy Ek Attar products?

You can shop directly from our website and through Amazon. We're also expanding our retail presence across India.

 

12) How can I become an Ek Attar retail partner?

We'd love to hear from you. Please email at contactus@ekattar.in with details about your store, location, and business profile.